Help & Support
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Email
Description
Type
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Order Status / Updates
Product Inquiries
Back / Special Orders
Return / Exchange
Shipping Damage
Warranty
Order Verification
Others
PRICE MATCH
A-IVR
VM
WEBSITE ERROR
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order number</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label get_back_to_me_104470-label " for="helpdesk_ticket_get_back_to_me_104470">Get back to me by</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_get_back_to_me_104470" name="helpdesk_ticket[custom_field][get_back_to_me_104470]"><option value="">...</option> <option value="By E-mail" data-id="1002895075">By E-mail</option> <option value="By Phone" data-id="1002895076">By Phone</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label vehicle_make_model_year_104470-label " for="helpdesk_ticket_vehicle_make_model_year_104470">Vehicle Make / Model / Year (ex. Ford F150 crew cab 2019)</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_vehicle_make_model_year_104470" name="helpdesk_ticket[custom_field][vehicle_make_model_year_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label name_of_the_inquiring_product_104470-label " for="helpdesk_ticket_name_of_the_inquiring_product_104470">Name of the Inquiring Product:</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_name_of_the_inquiring_product_104470" name="helpdesk_ticket[custom_field][name_of_the_inquiring_product_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label phone_number_104470-label " for="helpdesk_ticket_phone_number_104470">Phone Number</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_phone_number_104470" name="helpdesk_ticket[custom_field][phone_number_104470]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order number</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order number</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label item_condition_104470-label " for="helpdesk_ticket_item_condition_104470">Item Condition</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_item_condition_104470" name="helpdesk_ticket[custom_field][item_condition_104470]"><option value="">...</option> <option value="Item in new condition with original packaging" data-id="1002895077">Item in new condition with original packaging</option> <option value="Item In new condition without original packaging" data-id="1002895078">Item In new condition without original packaging</option> <option value="Used & Installed" data-id="1002895079">Used & Installed</option></select> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox required"> <input class=" required checkbox section_field" id="helpdesk_ticket_custom_field_pictures_of_the_pending_return_product_have_been_attached_104470_1001399454" name="helpdesk_ticket[custom_field][pictures_of_the_pending_return_product_have_been_attached_104470]" type="checkbox" value="1" /> Pictures of the pending return product have been attached. </label> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order number</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label item_tracking_number_104470-label " for="helpdesk_ticket_item_tracking_number_104470">Item Tracking Number:</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_item_tracking_number_104470" name="helpdesk_ticket[custom_field][item_tracking_number_104470]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order number</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div>
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