Help & Support
1 error prohibited this ticket from being saved
There were problems with the following fields:
Email
Description
Type
...
Product Inquiries
Order Cancellation
Order Status / Updates
Price Match
General Inquiry
Return / Exchange
Report Lost or Item(s) Arrived Damaged
Warranty
Back / Special Orders
Order Verification
<div class="control-group ticket_section"> <label class=" required control-label vehicle_make_model_year_104470-label " for="helpdesk_ticket_vehicle_make_model_year_104470">Year / Make / Model / Sub-Model (ex. 2019 / Ford / F-150 / XLT Crew Cab)</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_vehicle_make_model_year_104470" name="helpdesk_ticket[custom_field][vehicle_make_model_year_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label name_of_the_inquiring_product_104470-label " for="helpdesk_ticket_name_of_the_inquiring_product_104470">Brand Name Of The Product:</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_name_of_the_inquiring_product_104470" name="helpdesk_ticket[custom_field][name_of_the_inquiring_product_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_product_skupart_104470-label " for="helpdesk_ticket_cf_product_skupart_104470">Product SKU/Part # :</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_cf_product_skupart_104470" name="helpdesk_ticket[custom_field][cf_product_skupart_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label phone_number_104470-label " for="helpdesk_ticket_phone_number_104470">Phone Number</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_phone_number_104470" name="helpdesk_ticket[custom_field][phone_number_104470]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_order_number_104470-label " for="helpdesk_ticket_cf_order_number_104470">Order/LIN # (Six-digit number on your invoice):</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_order_number_104470" name="helpdesk_ticket[custom_field][cf_order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label phone_number_104470-label " for="helpdesk_ticket_phone_number_104470">Phone Number</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_phone_number_104470" name="helpdesk_ticket[custom_field][phone_number_104470]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order / LIN # (Six-digit number on your invoice):</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label get_back_to_me_104470-label " for="helpdesk_ticket_get_back_to_me_104470">Get back to me by</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_get_back_to_me_104470" name="helpdesk_ticket[custom_field][get_back_to_me_104470]"><option value="">...</option> <option value="By E-mail" data-id="1002895075">By E-mail</option> <option value="By Phone" data-id="1002895076">By Phone</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_product_brand_name_104470-label " for="helpdesk_ticket_cf_product_brand_name_104470">Product Brand Name :</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_product_brand_name_104470" name="helpdesk_ticket[custom_field][cf_product_brand_name_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_product_skupart_number_104470-label " for="helpdesk_ticket_cf_product_skupart_number_104470">Product SKU/Part # (Must be the same as shown on PartsEngine.ca) :</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_product_skupart_number_104470" name="helpdesk_ticket[custom_field][cf_product_skupart_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_postal_code_104470-label " for="helpdesk_ticket_cf_postal_code_104470">Postal Code (Valid Shipping Postal Code) :</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_postal_code_104470" name="helpdesk_ticket[custom_field][cf_postal_code_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_website_url_104470-label " for="helpdesk_ticket_cf_website_url_104470">Website/Product URL You Would Like To Price Match :</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_website_url_104470" name="helpdesk_ticket[custom_field][cf_website_url_104470]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order / LIN # (Six-digit number on your invoice):</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label item_condition_104470-label " for="helpdesk_ticket_item_condition_104470">Item Condition</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_item_condition_104470" name="helpdesk_ticket[custom_field][item_condition_104470]"><option value="">...</option> <option value="Item in new condition with original packaging" data-id="1002895077">Item in new condition with original packaging</option> <option value="Item In new condition without original packaging" data-id="1002895078">Item In new condition without original packaging</option> <option value="Used & Installed" data-id="1002895079">Used & Installed</option></select> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox required"> <input class=" required checkbox section_field" id="helpdesk_ticket_custom_field_pictures_of_the_pending_return_product_have_been_attached_104470_1001399454" name="helpdesk_ticket[custom_field][pictures_of_the_pending_return_product_have_been_attached_104470]" type="checkbox" value="1" /> Pictures of the issue with the product : </label> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_order_number_104470-label " for="helpdesk_ticket_cf_order_number_104470">Order/LIN # (Six-digit number on your invoice):</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_order_number_104470" name="helpdesk_ticket[custom_field][cf_order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_tracking_number_104470-label " for="helpdesk_ticket_cf_tracking_number_104470">Tracking Number</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_tracking_number_104470" name="helpdesk_ticket[custom_field][cf_tracking_number_104470]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order / LIN # (Six-digit number on your invoice):</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox required"> <input class=" required checkbox section_field" id="helpdesk_ticket_custom_field_pictures_of_the_pending_return_product_have_been_attached_104470_1001399453" name="helpdesk_ticket[custom_field][pictures_of_the_pending_return_product_have_been_attached_104470]" type="checkbox" value="1" /> Pictures of the issue with the product : </label> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label order_number_104470-label " for="helpdesk_ticket_order_number_104470">Order / LIN # (Six-digit number on your invoice):</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_order_number_104470" name="helpdesk_ticket[custom_field][order_number_104470]" size="30" type="text" /> </div> </div>
CAPTCHA verification is required.